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Loyalty Programs: Are They The Key to Patient Retention?

Many healthcare organizations are now offering rewards and loyalty programs in an effort to retain patients. Though these programs are still in development, they have shown promise.

Approximately 10 percent of patient appointments result in no-shows. This can be a frustrating experience for healthcare organizations that depend upon health insurance reimbursements and private payers. As a result, facilities have created cancellation policies, which allow providers to charge patients who fail to show up for appointments without reasonable notice. While this has certainly deterred a large number of patients from skipping their scheduled visits, healthcare facilities are looking to do more to retain patients.

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Learning to Work with MACRA

President Obama signed the Medicare Access and CHIP Reauthorization Act, or MACRA, into law in April, 2015. MACRA replaces the SGR (sustained growth rate) formula that regulates payments to healthcare professionals that treat patients covered by Medicare. The law reforms the reimbursement process for healthcare providers and addresses several other issues as well.

The MACRA reimbursement framework includes technical assistance for providers, data sharing, and a federal advisory group, among other measures. The system ensures quality care by basing payments on the value and effectiveness of care. Healthcare providers that meet the highest standards are rewarded for their efforts on behalf of patients.

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ROI Article - Locum Tenens: A Smart Investment

Not so many years ago, locum tenens physicians were a rare breed and demand for their services on behalf of hospitals and clinics was minimal. Times have changed. All around the country, in rural and metropolitan areas alike, physicians shortages and long recruitment cycles have become the norm. Do any of the following scenarios sound familiar to you?

For the third time in less than a month, you’ve had to close one of your hospital’s operating suites due to lack of anesthesiology coverage. The group that covers your facility has been trying to recruit new associates for some time now, but the shortage in the specialty is making it tough. They don’t want to settle for anyone less than top-notch, and you don’t want them to. But hearing about your “loyal” surgeons taking cases to the hospital across town and seeing the weariness in the eyes of the anesthesiologists you do have on staff is making you nervous. How much longer can this go on without seriously impacting revenue, not to mention your institution’s reputation as a full-service facility?

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The Value of Locum Tenens Physicians in Healthcare Facilities

More and more healthcare facilities are turning to locum tenens staffing solutions for good reasons: with physicians, PA’s, nurse practitioners and specialists available when you need them, the stress of hiring has been lessened. Beyond just the convenience, however, most healthcare facilities want to understand the value of hiring locum tenens.

If you are considering hiring locums, rest assured you are making a wise decision. Here is the information to consider.

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Why Healthcare Organizations are Turning to Locum Tenens

The healthcare landscape has been evolving. Facing an aging population, increased access to healthcare through the Affordable Care Act, and a growing physician shortage (an estimated 14,900 to 35,600 just in primary care by 2025), healthcare organizations have been looking for ways to increase efficiency and improve the bottom line, while servicing communities of every size. A growing trend: turning to locum tenens staffing solutions to both enhance care and boost profitability.

The Real Cost of Hiring

What is the real cost of hiring in today’s healthcare industry? By some estimates, it can be as high as $40,000 per physician position filled. When you factor in the time spent reviewing and interviewing applicants, plus the hidden costs such as placements that do not work out and high turnover, it’s no wonder that staffing is sometimes considered one of the most stressful aspects of running an effective organization.

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How Locum Tenens Help Reduce Hospital Readmission Rates

Hospitals can face harsh penalties for high readmission rates. To avoid the repercussions from the Centers for Medicare and Medicaid Services, utilize Locum Tenens clinicians.

The Centers for Medicare and Medicaid Services (“CMS”) can penalize hospitals when patients are re-admitted for care. These penalties can cost hospitals up to 3 percent of payments from CMS. While some readmissions are unavoidable, many can be prevented with the right support, including Locum Tenens clinicians.

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